My order arrived damaged. What can I do?
Sorry about that. Send a photo within 14 days and we ship a replacement for free.
Support agent
Answers questions from your help pages, policies and documents, with the source for every answer.
AI agents that turn conversations into customers.
Give visitors helpful answers, capture leads and book appointments, day and night. Request early access to start building with AgenBase.
Installs in minutes on the platforms you already use
One agent for every visitor.
Which plan fits a team of 12?
Business covers up to 15 people. Want me to set up a call with the team?
Sales agent
Helps visitors pick the right product or plan, and sends you their contact details when they're ready.
Can I come in on Saturday morning?
Yes. I have 9:30 or 11:00 free. Which one works for you?
Booking agent
Offers your open times in the chat and books the appointment straight into your Google Calendar.
Name
Support Assistant
Tone
FriendlyProfessionalConcisePlayful
Knowledge
- returns-policy.pdfReady
- yourstore.com/shippingReady
- Google Sheets · Product catalogLive
- size-guide.csvReading…
The complete product suite for agents that answer, sell and book. Everything on one platform.
How long does delivery take to the US?
Standard delivery to the US takes 3 to 5 business days.
And for Canada?
To Canada it's 5 to 8 business days, and shipping is free on orders over $75.
¿Y hacen envíos a España?
No encuentro información sobre envíos a España. Si nos dejas tus datos abajo, el equipo te responderá.
Remembers the conversation, and knows what it doesn't know
Follow-ups like “and for Canada?” just work, and long chats are summarized so it keeps the context. It searches again with better wording, and when the answer isn't in your content, it says so and offers to connect the visitor with you.
- Replies in the visitor's language, typed or spoken
- Visitors can pick up earlier chats
- Never invents prices or policies
SCSarah Chensarah@lumenstudio.co · +1 604 555 0199Ready to buy
What they wantWholesale order for 3 boutiquesOwns three boutiques and wants to stock the linen range. Asked about bulk pricing and delivery to Canada. Prefers a call this week.
Store assistant · 2 min agoEmail Sarah
MRMarcus ReidBusiness plan for a 40-person teamReady to buy
ALAna LopesBooking a cleaning for two childrenEvaluating
Every contact arrives with a summary of what they want
When a visitor wants to buy, asks for a person, or needs your team, a short form appears in the chat. You're notified right away, with an AI summary of what they want.
- Name, email and an optional phone number
- Intent: ready to buy, evaluating or a question
- Filter by agent and date, export to CSV
Can I book a cleaning next week?
Sure! Here are the next free times for a cleaning (45 min).
Book a cleaning
Tue, Oct 14
9:00 AM10:30 AM2:00 PM
Wed, Oct 15
11:00 AM3:30 PM
✓Booked: Tue, Oct 14 at 10:30 AMIn your Calendar, confirmation sent to the visitor
Books appointments right in the chat
Add your services and opening hours. Visitors pick a day, then a time, or just say “Tuesday at 10”. The booking lands in your Calendar and your Google Calendar with a confirmation email, and double bookings can't happen.
- Services, opening hours and time zones
- Google Calendar sync: busy times are never offered
- Week, month and list views for your team
Make the support bot green and open it on Saturdays 10 to 2
Read the agent's settingsSupport botUpdated the agentSupport bot
Done. The widget is now green (#16A34A) and Saturdays 10:00 to 14:00 are bookable.
Put this AI agent live on your website?
Don't do itApprove
An assistant that runs the dashboard for you
Ask how your AI agents did this week, who the latest contacts are, or tell it to change a color, add Saturday hours or import a page. It does it, and asks before anything risky.
- Respects each teammate's access
- Approval before going live or deleting
- Included in Pro and Business
Looks like your brand
Set your colors, theme, header and corners. Choose what the chat bubble shows and where it sits. Preview each change before you publish.
Request early accessBuild once, deploy everywhere your customers are.
The same agent, the same knowledge and every conversation in one place, wherever people reach it.
From the blog.
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Free AI Chatbot for WordPress With Booking: What’s Possible
A free WordPress chatbot can answer questions, but booking features often have limits or require a paid plan. Compare the practical options before installing one.
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How to Choose an AI Agent for a Small Business Website
A website AI agent is only useful when it answers questions your business can actually support. Learn what to check, what to avoid, and how to launch one with confidence.
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9 min readWhat can the AI agent learn from?
PDFs and text files (TXT, Markdown, CSV, HTML) up to 10 MB each, audio such as recorded calls or voice notes (transcribed automatically), pasted text such as FAQs, and public web pages on every plan within its training size. Update or retrain a source whenever your content changes. You can also connect a private Google Sheet: the agent reads your selected tab live when answering, so sheet updates don't need retraining.
Can it book appointments?
Yes. Turn on bookings, add your services and opening hours (or start from a preset), and the AI agent offers real free times in the chat. The visitor picks one, gets a confirmation email, and the booking shows up in your Calendar. Double bookings are impossible.
Does it work with Google Calendar?
Yes. Connect Google Calendar in Settings and every booking and team event is added to it as it happens. Your Google meetings show in the AgenBase calendar, and those busy times are never offered to visitors, so nobody books over your existing plans.
Can visitors talk instead of typing?
Yes. The chat has a microphone button: visitors speak, check the text, and send. It works in every modern browser, and you can turn it off.
Will it make things up?
It answers only from your sources and links each answer to them. If it can't find something, it says so, and offers the visitor a short form so your team can follow up.
How does it collect contact details?
When a visitor is ready to buy, asks for a person, or needs your team, a short form appears in the chat: name, email and an optional phone number. You get the contact in your dashboard with an AI summary of what they want, and a notification by email.
Do test messages count toward my plan?
No. Testing in the dashboard's playground is free, up to a daily allowance (20 test messages a day on Free, 100 on Pro, 300 on Business). Only replies to real visitors on your website count, and instant replies to plain greetings or thanks don't count either.
How do I add it to my site?
Copy one line of HTML and paste it into your site. The dashboard has step-by-step guides for WordPress, Shopify, WooCommerce, Webflow, Wix, Squarespace, Framer and any other website.
Is my data used to train AI models?
No. Your documents and conversations stay in your workspace and are only used to answer your own visitors.
Can my team use it?
Yes. Invite teammates by email. Owners and admins see everything; for everyone else you choose which areas they can open, such as AI agents, conversations, contacts or the calendar.
What does the dashboard assistant do?
On Pro and Business, an assistant lives in your dashboard. Ask it how your AI agents did this week, who the latest contacts are, or tell it to change a color, add Saturday hours or import a page, and it does it. It only does what your role allows and asks before anything risky.
Be first to build with AgenBase.
We're opening access in small groups. Tell us where to reach you, and we'll help you get started.
Request early access