Free
$0
Try AgenBase on one chatbot
- 1 chatbot
- 50 messages per month
- 1 knowledge source (100k characters)
- Answers with sources from your own content
- Free testing in the playground
Simple pricing, no surprises
Start free with no credit card. Upgrade when your chatbot gets busy, and cancel any time. Here is everything each plan includes.
Get started
ProPopular
$29/month
For growing support teams
- 3 chatbots
- 1,500 messages per month, then $5 per 1,000
- 20 sources (2M characters), web page import
- Dashboard assistant that makes changes for you
- Export leads to CSV
- Remove the AgenBase badge
- Priority support
Business
$99/month
For busy teams and agencies
- 10 chatbots
- 6,000 messages per month, then $4 per 1,000
- 100 sources (10M characters), web page import
- Dashboard assistant that makes changes for you
- Export leads to CSV
- Remove the AgenBase badge
- Priority support
Enterprise
Contact sales
Custom plan tailored to your requirements
- Custom volume and limits
- Priority support
Estimate your bill
Drag to the number of messages your visitors send in a month. A message is one reply to a real visitor.
010,00020,000+
Free
Not enough
Free stops after 50 messages.
ProBest fit
$29/mo
Includes 1,500 messages.
Business
$99/mo
Includes 6,000 messages.
An estimate: your real bill depends on how many real visitors chat with you. The bar shows how full each plan is, with a tick where the included messages end. Testing in the playground is never counted.
Start for freeCompare every plan
Free covers answering visitors from your content. Paid plans add lead capture, bookings and the calendar, audio and web page import, CSV export, no badge, the dashboard assistant, priority support and higher limits.
FreeProBusinessEnterprise
Usage and limits
The numbers that differ between plans.
Chatbots
Each chatbot has its own knowledge, look and settings.
1
3
10
Custom
Messages per month
One AI reply to a real visitor on your website. Resets on the 1st of each month (UTC).
50
1,500
6,000
Custom
Extra messages
Billed automatically as usage.
Pauses at the limit
$5 per 1,000
$4 per 1,000
Custom
Monthly safety cap
Replies pause until next month, so a spike can't run up your bill.
50
4,500
18,000
Custom
Greetings, thanks and goodbyes
Instant replies that skip the AI.
Not counted
Not counted
Not counted
Not counted
Test messages in the playground
Free, never counted
Free, never counted
Free, never counted
Free, never counted
Knowledge sources per chatbot
1
20
100
Custom
Knowledge size per chatbot
100k characters
2M characters
10M characters
Custom
Workspaces
The free allowance belongs to you, so free workspaces can't be stacked.
1, upgrade to add more
More, each with its own plan
More, each with its own plan
Custom
Teammates
Seats are not billed.
No per-seat charge
No per-seat charge
No per-seat charge
No per-seat charge
Building your chatbot
AI builder: describe your business, it sets everything up
Typed or dictated; creates and publishes the chatbot right away.
Templates
Customer support, e-commerce, restaurant reservations, clinic appointments, real estate and SaaS.
Playground to test as a visitor
Change tone, length, language and instructions side by side.
Knowledge
Files: PDF, TXT, Markdown, CSV, HTML
Up to 10 MB each.
Audio, transcribed automatically
MP3, M4A and WAV, up to 4 MB each.
–
Pasted text such as FAQs and policies
Import public web pages by URL
–
Retrain or remove a source any time
Search by meaning and exact words
It searches again with better wording when the first results don't answer.
How it answers
Answers only from your content
It never invents prices, policies or dates, and says so when it doesn't know.
Numbered source links on answers
Visitors can open the sentence the answer relied on. You can turn them off.
Remembers the whole conversation
Long chats are summarized so it keeps the context.
Replies in the visitor's language
Or always one you pick: English, Spanish, French, German, Portuguese, Italian, Dutch or Arabic.
Tone and answer length
Friendly, Professional, Concise or Playful; Short, Balanced or Detailed.
Your own instructions and fallback message
Up to 4,000 characters of instructions.
Stays on topic
Declines unrelated requests and attempts to change its rules.
The chat window
Voice dictation for visitors
They check the text before sending. You can turn it off.
New chat and recent chats
Visitors can return to an earlier conversation on the same browser.
Conversation starters
Up to 4.
Welcome bubble and automatic opening
Colors, theme, position, window size, corners, header style
Light, dark or automatic, with a live preview of the real widget.
Profile picture, chat button icon, label or your own image
Remove the “Powered by AgenBase” badge
–
Allowed domains
Restrict which sites can load the widget, or allow any.
Leads
Lead capture is on Pro and Business.
In-chat contact form
Name, email, optional phone and note. Shown on buying intent, or when a person is needed. You can turn it off.
–
AI summary, interest label and intent level
Ready to buy, evaluating or a question.
–
Filter by chatbot and date, search, link to the conversation
–
Notification for every new lead
In the app and by email; each person can turn either off.
–
Export leads to CSV
–
Bookings and calendar
Bookings and the calendar are on Pro and Business.
Appointments and reservations booked in the chat
Shows real free times; double bookings are impossible.
–
Services with durations, weekly hours and time zone
–
Buffer between bookings, minimum notice, how far ahead
–
Presets
Appointments, consultations, restaurant tables and classes.
–
Confirmation email to the visitor, notification to your team
–
Calendar: week, month and list views
Add bookings by hand or cancel them; the person is emailed.
–
Dashboard and insight
Overview: today's chats and leads, answer rate, 7-day chart
Conversations: full history, searchable
Analytics for 7, 30 or 90 days
Conversations, leads, share answered from your knowledge.
Top and unanswered questions
Shows the gaps to fill in your knowledge.
Install guides
WordPress, Shopify, WooCommerce, Webflow, Wix, Squarespace, Framer or any site.
Dashboard assistant that makes changes for you
Ask it about your results, or tell it to change a color, add hours or import a page. Up to 200 requests a day per person.
–
Team
Invite teammates by email
Owner, admin and member roles
Choose which areas each member can open
See the access table below.
The dashboard assistant follows each person's access
And asks for approval before going live, deleting or cancelling.
–
Support and privacy
Priority support
–
Your documents and chats never train AI models
What happens at each limit
No guessing. This is exactly what you and your visitors see when a limit is reached.
FreePro and Business
Monthly messages
After 50 messages the chatbot stops answering until the 1st of next month, or right away if you upgrade.
Keeps answering and bills extra messages as usage, until 3 times the included amount. Then it pauses until next month.
Chatbots
Creating a second chatbot asks you to upgrade.
Creating more than your plan allows asks you to upgrade or contact us.
Knowledge sources and size
Adding a source over the limit is refused, with a message. Existing sources keep working.
Same, at the higher limits of your plan.
Web page import
Not available. Upload files or paste text instead.
Available.
Audio sources
Not available. Upload files or paste text instead.
Available.
Contact form, bookings and calendar
Not available. Visitors can still chat and get answers.
Available.
Lead CSV export
Not available. Leads stay viewable in the dashboard.
Available.
“Powered by AgenBase” badge
Shown in the chat window.
You can remove it in Appearance.
Dashboard assistant
Not included.
Included, up to 200 requests a day per person.
Who can open what
Invite your whole team at no extra cost. Owners and admins see everything. Members only see the areas you give them.
OwnerAdminMember
Chatbots: knowledge, behavior, tools, appearance, install
If granted (on by default)
Integrations and install guides
If granted (on by default)
Conversations
If granted
Delete a conversation
–
Leads
If granted
Analytics
If granted
Calendar and bookings
If granted
Invite and manage the team
–
Billing and settings
–
Dashboard assistant (Pro and Business)
Everything their role allows
Everything their role allows
Only the areas they can open
How billing works
No surprises: the rules are the same for everyone, and your bill has a ceiling.
- Monthly, in US dollars
- Plans are billed every month through Polar. There is no yearly plan at the moment. Upgrade, downgrade or cancel any time from the billing page.
- What counts as a message
- One AI reply to a real visitor on your website. Testing in the dashboard playground is always free, and instant replies to plain greetings or thanks don't count.
- What happens when you go over
- Paid plans keep answering past the included messages. Extra messages are billed automatically at $5 per 1,000 on Pro and $4 per 1,000 on Business, up to 3 times the included amount in a month.
- The Free plan stops, it never bills
- After 50 messages the assistant pauses until the next month. No credit card is needed, and nothing is charged.
- Teammates are free
- Invite as many teammates as you need. There is no per-seat charge, only the plan and any extra messages.
- What Free includes
- Answers from your own content with sources, analytics, voice, all languages, the full chat design and free testing. Paid plans add lead capture, bookings and the calendar, audio and web page import, CSV export, no badge, the dashboard assistant, priority support and higher limits.
The most Pro can cost in a month
$44
$29 plan, plus extra messages up to the safety cap of 3 times the included amount. After that, replies pause until the next month.
The most Business can cost in a month
$147
$99 plan, plus extra messages up to the safety cap of 3 times the included amount. After that, replies pause until the next month.
Pricing questions
Can't find your answer? The team replies within one business day.
Do I need a credit card to start?
No. The Free plan needs no card. You add a payment method only when you upgrade.
What happens when I reach my message limit?
On Free, the assistant pauses until the next month. On Pro and Business, it keeps answering and the extra messages are billed, until it reaches 3 times your included amount. After that it pauses until the next month, so your bill can never run away.
Do test messages count?
No. Chat with your chatbot in the dashboard playground as much as you like. Only replies to real visitors on your website count.
Do I pay per teammate?
No. Invite your whole team. Owners and admins see everything, and you choose which areas each member can open.
Are bookings and lead capture on the Free plan?
No. The contact form with lead summaries, in-chat bookings and the calendar are on Pro and Business. On Free, your chatbot answers visitors' questions from your content, with sources.
What exactly do I get by upgrading?
Lead capture, bookings and the calendar, audio sources, web page import, lead CSV export, removing the AgenBase badge, the dashboard assistant, priority support, and higher limits (chatbots, messages, sources and knowledge size).
Can I have more than one workspace?
Yes, once your existing workspaces are on a paid plan. Each workspace has its own plan, and the Free allowance can't be stacked.
Can I change or cancel my plan?
Yes, any time from the billing page. You can upgrade, downgrade or cancel yourself, no email needed.
Is there yearly billing?
Not yet. All paid plans are billed monthly.
Which payment methods do you accept?
Payments are handled securely by Polar, so you pay by card at checkout. We never see or store your card details.
What does the Enterprise plan include?
Custom volume and limits, plus priority support. Tell us what you need and the team will put together an offer.
Which plan fits a small online store?
Most small stores start on Free to try it, then move to Pro once real visitors start chatting. Use the estimator above to see where your own message volume lands.
Is my data used to train AI models?
No. Your documents and conversations stay in your workspace and are only used to answer your own visitors.
Let your website answer for you, day and night
Create your first chatbot for free. Add a few documents, test it in the playground, and put it on your site today.
No credit card required